Home · World · Business Phone Service

Moien means hello.
That's how we answer.

Straight-talk VoIP phone service — for your home, for calling anywhere in the world, and for running your business. Fixed pricing. No surprise fees. No sell job.

Keep your existing number
Fixed monthly plan
Voicemail to email
No nonsense. No sell job.
Just phone service that works.

Keep your number

Port it over, or start fresh — your call.

Takes it with you

Your adapter works anywhere you have internet.

Voicemail to email

Never miss a message, wherever you are.

Straight talk

Plain language. No techno-babble.

Plans

One phone company.
Three ways to use it.

Pick the plan that matches how you actually communicate — home, the world, or your whole team.

Residential

MOIEN Home

Unlimited calling across Canada and the US on one fixed monthly rate — no long distance charges, no extra fees.

  • Unlimited North American calling*
  • Call display, caller ID & call waiting
  • Voicemail to email
  • Enhanced 911
  • Portable adapter — take it anywhere
Fixed monthly rate — get your rate Get quote
Business

MOIEN Custom Office

A full business phone system — hosted or on-premise — sized and built around how your team actually works.

  • IP phones + softphone on your computer
  • Auto attendant, ring groups, extensions
  • Admin & user control portals
  • Mobile integration, voicemail to email
  • Custom tools built on request
Custom quote Get quote
Why Moien

Flexibility, without the fine print

Every MOIEN plan is built around the same idea: your phone service should work the way you actually live and work.

Keep your number, or start fresh

Port your existing number over to MOIEN, or request a brand new one — either way, it's simple and it's yours.

Your number travels with you

MOIEN's Analog Telephone Adapter is portable. Plug it in wherever you have internet — home, the road, or abroad.

Fixed pricing, no surprises

Your plan is fixed. No hidden add-ons, no surprise line items on the bill.

No nonsense, no sell job

We'd rather explain things in plain language than bury you in features you'll never use.

For business

Tools, not features

MOIEN Custom Office replaces an aging phone system with an internet-based one, built around what your business actually needs — and nothing you don't.

Hosted (Cloud)

Your system lives on the internet. MOIEN manages the infrastructure — you just plug in and work.

On-Premise

Keep the system on-site with your team. MOIEN handles the equipment, installation, training and support.

Custom-built tools

Need something specific to how your business runs? MOIEN builds custom telecom development on request.

Admin tools
  • Admin control portal
  • Auto attendant
  • Extension dialling
  • Ring groups & music on hold
  • Number porting
User tools
  • Personal voicemail + email
  • Conferencing & 3-way calling
  • Call forwarding, transfer, park
  • Caller ID, waiting, do not disturb
  • Softphone on any device
Optional add-ons
  • Toll-free numbers
  • Virtual numbers
  • Video conferencing
  • Custom professional services
Switching is simple

How it works

01

Tell us what you need

Home, world calling, or a full business system — we'll recommend the right fit.

02

We port your number

Keeping your existing number takes about 10–20 business days once you confirm the transfer.

03

Keep using your line

You stay connected the whole time — nothing drops while the port completes.

04

Go live on Moien

Your equipment arrives, we get you set up, and you're talking on straight-talk phone service.

FAQ

Common questions

Can I keep my current phone number?+
Yes. We can port your existing number over to MOIEN, or set you up with a brand new one if you'd rather start fresh. Porting typically takes about 10–20 business days from the time you confirm the transfer request.
Do I need internet service to use MOIEN?+
Yes — MOIEN runs over your existing high-speed internet connection rather than a traditional phone line, which is how we keep pricing simple and fixed.
What is the adapter, and can I take it with me?+
Your MOIEN Analog Telephone Adapter (ATA) connects your existing phone (or phone system) to the internet. It's portable — plug it in anywhere you have an internet connection, at home, on the road, or travelling, and your number comes with you.
Is 911 supported?+
Yes, MOIEN includes enhanced 911 (e911) service for mobile and digital lines, which shares your registered location with emergency responders. Note that e911 has some limitations compared to a traditional landline 911 service — full details are provided at signup.
What's the difference between Home, World, and Custom Office?+
MOIEN Home covers unlimited calling across Canada and the US. MOIEN World extends that to unlimited calling internationally. MOIEN Custom Office is a full business phone system — hosted or on-premise — with admin tools, multiple extensions, and features sized to your team.
What happens if I need to cancel?+
There's no cancellation fee. If you cancel within 30 days, MOIEN will purchase back the equipment at full price; professional services, installation and training fees already paid are non-refundable.
Contact

Talk to the right team

No phone tree, no runaround — reach the people who can actually help.

Sales

New service, plans, and quotes.

sales@moien.ca

Support

Existing customers, technical help, and account changes.

support@moien.ca

Accounting

Billing, invoices, and payments.

accounting@moien.ca

Ready to talk straight about your phone service?

Tell us a bit about your home, your team, or your business — we'll put together a fixed, no-surprises quote.